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Call Center/Back Office
Many business sectors utilize call center facilities for customer support functions,
and employ back office operations for shared services such as payroll, accounting,
payment processing and a host of other tasks. The industry is characterized by white-collar
operations employing well-educated workers with a good deal of administrative, professional,
or technical skills.
Representative Lee County Companies
A diverse collection of information processing companies call Lee County home, ranging
from administrative service centers offering insurance claim processing and retail
service operations, to teleservice centers satisfying customer support needs by
supplying state-of-the-art facilitated access.
|
Company |
Product/Service |
|
LYNX Services |
Insurance claims processing center |
|
Gartner |
IT business intelligence, finance & inside sales |
|
Alorica
|
Customer service provider for Sony products |
|
Apollo Information Services |
Medical billing processing |
|
Data2Logistics |
Freight processing |
|
AccuData Integrated Marketing |
Directory and mailing list publishers |
|
Sony Electronics |
Global contact center operations |
|
SRBI |
Market and opinion research |
|
GE Client Business Services (CBSI) |
Accounting, payroll and finance services |
|
Allyn International Services |
Logistics, tax and customs consulting |
|
Teleperformance |
Outsource provider for customer service |
|
First Merchant Payment Systems |
Payment processing |
|
Phase V of Southwest Florida |
Inbound telemarketing, direct mail, order fulfillment |
|
Global Staffing Resources |
Staffing solutions provider |
|
Card Systems |
Credit card processing, banking |
|
D-TAC |
Billing software for telecom service providers |